Getting People to Agree

Getting People to Agree

Getting people to agree is part of a mediator’s job.  Perhaps getting people to agree is the core of a mediator’s job.  Obviously, agreement is not an easy thing to attain.  If it was, I would be out of a job as people would be able to resolve disputes on...

Should You Trust the BBB?

CNN recently featured the problems with the Better Business Bureau’s rating systems.  I spent a couple of years as a volunteer mediator/conciliator for the BBB of Greater NY in Manhattan when I was first training as a mediator.  The article presents a fairly...